Altrix

Role

UX Research Intern

Timeline

May – June 2025

Tools

Figma

Team

Jake Zur

Yashraj Patel

Rakshith Raja

Ihsaan Yasin


PROBLEM

Nurses spend hours charting, that’s time taken directly from patient care.

Nurses chart patient information across fragmented moments throughout long shifts, often relying on memory after interruptions.

Accuracy and trust are critical because charting impacts compliance, billing, patient records, etc.

Existing workflows create heavy cognitive load and disrupt typical nursing routines.

At Altrix, I helped design an AI-assisted workflow that reduced documentation burden.

A typical workflow for nurses looks like this.

A typical nurse charting workflowA typical nurse charting workflow

A better workflow shaped around real nursing routines.

The goal was simple: reduce cognitive load during documentation.

Through interviews with University of Michigan nurses, I explored how AI could support patient care workflows.

The redesigned nurse workflowThe redesigned nurse workflow
PROCESS

Three iterations, each shaped by nurse feedback.

I tested prototypes quickly and refined each iteration based on how nurses actually worked.

01. Passive transcription

Captured conversations during care and the AI would parse through the information.

Nurses reviewed generated summaries before anything was committed to the EHR.


NURSE FEEDBACK

“It helped with typing, but I still had to figure out what needed to be charted.”

“I was still relying on memory. The transcription didn’t help with that part.”


TAKEAWAYS

Typing wasn’t the core problem. Memory and recall were.

02. Conversational chatbot

I explored a guided conversational interface that prompted nurses through documentation step-by-step.

The assistant provided contextual awareness while keeping nurses in the loop.


NURSE FEEDBACK

“I need to choose which patient I’m charting for. I can’t trust the AI to figure that out.”

“I need to know what’s an AI suggestion and what’s going in the official record.”


TAKEAWAYS

Trust meant predictability and control. This shaped the final iteration.

03. Refined assistant

The final direction introduced explicit patient selection and clearer separation between AI suggestions and confirmed records.


NURSE FEEDBACK

“Finally knowing exactly which patient I’m documenting for makes this feel trustworthy.”


TAKEAWAYS

Giving nurses visibility and control over every step made the workflow feel safe enough to integrate into clinical environments.

After selecting a patient, nurses can review, edit, and confirm notes before sending them to the EHR.

Confirming notes before EHR submission

Final in-app experience

Patient selection screen
SELECT PATIENT
Charting patient information screen
CHART PATIENT INFO
Final confirmation screen
FINAL CONFIRMATION
OUTCOME

A nurse-guided AI assistant designed around trust and real clinical workflows.

AI suggests. Nurses decide.

Nothing reaches the EHR without explicit confirmation.

The final design reduced documentation friction and preserved the oversight required in healthcare.

$220k+

Pre-seed funding secured after acceptance into Techstars

100+

Hospitals involved in pilot discussions through HCA Health’s network